Password Reset Reset Customer’s Password If a customer has forgotten their login credentials, we recommend they reset their password by selecting the Forgot password link on the login page. A customer can also change their own password while logged in by selecting My account. To reset a customer’s password on their behalf: Select Customers in […]
Users and Roles About Multiple users can be given access to a single Enhance cluster. With predefined roles, those users are able to only access what they need. There are 6 predefined roles that can be assigned to users: Owner: The primary contact for an organisation with unrestricted permissions. This user cannot be deleted. Super […]
Using Enhance with an External Firewall This guide details the firewall ports that must be allowed on servers with specific roles installed. If your server has multiple roles installed, all relevant ports must be enabled to guarantee customer access and the smooth running of services such as automatic backups. The following ports are TCP unless […]
Hardware Requirements The minimum hardware requirements for installing Enhance are: A private virtual, or bare-metal server (2GB RAM, 20GB disk, 2CPU cores or vCPUs) Ubuntu 24.04 LTS Docker and any required Docker images will be installed for you. All customer data resides in /var, and if your disk is partitioned, we recommend this partition contain […]
Post Install Steps To successfully set up your account and start offering services to customers, a handful of settings are required. 1. Set custom platform domains Platform domains are custom domains used by your customers to access your control panel and other services, such as phpMyAdmin and webmail. These domains are required to guarantee customer […]
Installation Guide Prerequisites Before you continue, make sure you have the following to hand: Your Enhance licence key. You can register for a licence key here. Your Enhance install command TIP If you have purchased a licence, these will have been sent to you by email. You will also be able to find these in […]